gear oil or Grease on the Duncan!!
Posted: Mon Jan 30, 2012 1:48 pm
Hey Guys, great reports as per norm and agree with what a past weekend it was!! Heres hoping we get blessed with some more snow while others seem to have been shut out this season. On a sour note, I have a question regarding the Duncan chair.......maintenance or lack thereof.
For a third time in two years, I have had the lovely souvenir of gear oil or grease sprayed all over the back of my jacket. This is now the second time in 5 weeks it has happened. Last year when it happened, i didnt notice till weeks later and never took up issue with Tremblant. I purchased a new jacket this year and again it happened. Customer service was pleasant and offered me three options.. a food voucher??? cleaning it myself and submitting the reciept or Tremblant cleaning it and picking it up 7 days later. I opted for them to take care of it. They did a very good job I must say.. I dont have the privelage this time around as I am leaving for a ski trip shortly and need my jacket. Again Customer service was good but I am ready to call it quits on this chair if the common answer is "sorry" its the "weather".
As you guys spend wayyyyy more time on that chair than most, I am certain this is a common issue and I am not just unlucky to have it happen this many times now. To be honest, im kinda sick of Tremblant blaming the "weather" for this. Does the Duncan chair sit in a different geographical location than the rest of the lifts at Tremblant because no other lifts have this issue that I am aware of. Being in a work trade that deals with gear oil, worm gear oil, grease etc, it sure seems like cracked seals or gaskets causing this issue. Yes I agree if it gets warmer, the viscocity of the oil thins but if all seals are functioning correctly, it wouldnt finds its way out and spitting onto chairs.
I doubt I will get an answer to this from SMT so maybe you guys have heard something on it!
Thanks and keep up the good work
For a third time in two years, I have had the lovely souvenir of gear oil or grease sprayed all over the back of my jacket. This is now the second time in 5 weeks it has happened. Last year when it happened, i didnt notice till weeks later and never took up issue with Tremblant. I purchased a new jacket this year and again it happened. Customer service was pleasant and offered me three options.. a food voucher??? cleaning it myself and submitting the reciept or Tremblant cleaning it and picking it up 7 days later. I opted for them to take care of it. They did a very good job I must say.. I dont have the privelage this time around as I am leaving for a ski trip shortly and need my jacket. Again Customer service was good but I am ready to call it quits on this chair if the common answer is "sorry" its the "weather".
As you guys spend wayyyyy more time on that chair than most, I am certain this is a common issue and I am not just unlucky to have it happen this many times now. To be honest, im kinda sick of Tremblant blaming the "weather" for this. Does the Duncan chair sit in a different geographical location than the rest of the lifts at Tremblant because no other lifts have this issue that I am aware of. Being in a work trade that deals with gear oil, worm gear oil, grease etc, it sure seems like cracked seals or gaskets causing this issue. Yes I agree if it gets warmer, the viscocity of the oil thins but if all seals are functioning correctly, it wouldnt finds its way out and spitting onto chairs.
I doubt I will get an answer to this from SMT so maybe you guys have heard something on it!
Thanks and keep up the good work